Officer AI dashboard mockup showing aggregated complaints, hotspots, SLA performance and AI-detected anomalies for the Coimbatore Corporation Commissioner.
R. Sundararajan, IAS
Today · 14:32
New today
247
↑ 18% vs 7d avg
In progress
1,128
across 5 zones
SLA breached
23
↓ 8 vs yesterday
AI clusters
3
2 dispatched
AI hotspots
clusters detected in the last 24h · auto-action where possible
Saibaba Colony streetlight failures
14 reports
14 streetlight complaints clustered within 0.5 km on 5th, 6th and 7th streets in the last 48h. Pattern matches feeder-cable failure. Likely root cause: aged distribution line near transformer T-218.
Electrical wing team auto-dispatched · ETA 16:00 · affected residents notified via WhatsApp
RS Puram water shortage spike
38% ↑
Water-shortage complaints up 38% in RS Puram zone today. Sensor data confirms 60% pressure drop on Anna Nagar main since 06:00. Probable line break between sumps 14 and 15.
Engineering wing notified · AE Ramaswamy investigating · tankers pre-positioned
Ganapathy garbage pile-up
9 reports
9 garbage-pile complaints near Ganapathy community hall, all in the last 36h. Sanitation worker on assigned route flagged absent 2 days — route disruption likely.
Replacement worker assigned · supervisor notified for follow-up
Top complaint types today
Streetlights
67 ↑22%
Garbage
54
Water
38 ↑38%
Drains
29
Roads
22
Property tax
18
Building permits
12
Zone SLA performance
% complaints resolved within SLA · last 7d
East
92%
204 done
West
88%
186 done
North
76%
141 done
South
90%
198 done
Central
94%
221 done
AI anomaly alerts
patterns worth a human look
VAO Murugan — patta approval rate 2.3x peer average
Saravanampatti taluk · 47 approvals in 5 days vs. peer median 20. Could be high productivity or could be insufficient scrutiny. Flagged for RDO review.
Ganapathy ward — garbage complaints up 180% w-o-w
Route disruption confirmed. Linked to absent sanitation worker. Replacement assigned. Predicted normalisation by tomorrow.
Streetlight complaints correlate with rain (+12h lag)
Yesterday's rain (38 mm) preceded today's 22% spike. Suggest pre-positioning electrical teams in high-flood-prone wards before next predicted rain (Friday).
3 complaints in queue > 21 days — CMO escalation pending
Auto-routed to Zonal Officers for closure attempt before 1100 escalation triggers tomorrow at 09:00.