Citizen AI dashboard mockup showing five active complaints across departments for one Coimbatore resident.
PS
Priya Selvam
3 updates
Active
5
On track
3
SLA breach
1
Resolved · 30d
12
Active complaints
Streetlight failure — 5th Street, Saibaba Colony
SLA
Day 3 of 7
Electrical wing team assigned yesterday · ETA Friday
Part of a 14-complaint cluster within 0.5 km — suspected feeder wire issue. Cluster status: dispatched.
Patta transfer — Survey No. 142/3B
SLA
Day 12 of 30
VAO Murugan recommended approval · 2d ago · now with Tahsildar
On track. Saravanampatti taluk averages 18 days for patta transfers; you're at day 12.
Ration shop closed during hours — Shop CBE-118
SLA
Day 1 of 7
Forwarded to Taluk Supply Officer, Saravanampatti
Shop CBE-118 has 12 complaints this week. Your complaint added to the cluster — usually accelerates response.
Missing textbooks — PUMS Saibaba Colony, Class 5
SLA
Day 6 of 5 · overdue
No response from Headmaster. Auto-escalation to BEO triggered today.
PTA meeting Saturday 10 AM — raise this in person for fastest resolution. Draft message ready.
Electricity bill anomaly — ₹4,200 vs usual ₹1,400
Meter reading error confirmed · ₹2,800 credit applied to next bill
Resolved in 6 days. TN average: 9 days. Bill anomaly detector saved you a manual dispute.